BOSTON - After undergoing a Legendary Transformation this past fall, TD Garden will see some changes once again to the seating following guest feedback.
Last summer, the Garden added roughly 500 new seats to the arena. Those seats have since reported being uncomfortable to patrons, who complained of limited legroom and being uncomfortable, per Boston.com.
TD Garden now plans to make some necessary changes this coming offseason, specifically to the balcony seating, as shared by President Amy Latimer.
“We recognized that there were some areas of concern regarding the new seats, specifically legroom and comfort,’’ said Latimer.
Latimer went on to apologize for the inconvenience, announcing plans to improve seating in a letter to TD Garden patrons.
Dear TD Garden Guests:
As the Bruins and Celtics hit the mid-season point, we are excited about their performances thus far. All of us at TD Garden hope that you are enjoying the new spaces and amenities that were unveiled this fall as part of the arena’s Legendary Transformation.
One component of this transformation was the replacement of the 24-year-old seats in the arena. Through guest feedback, we recognized that there were some areas of concern regarding the new seats, specifically legroom and comfort. We were able to make immediate modifications to address some concerns, such as adjusting all loge seat back angles to improve legroom.
In the balcony, we found that the new plush cushioning, armrest design and overall ergonomics were contributing to discomfort.
Based on that, and the recommendations provided by seating consultants, we will be replacing balcony seats and armrests. The new seats, similar in size, will have a custom, narrower armrest and a non-padded seat base and seat back to improve legroom and comfort.
The work will take place this off season. We regret any inconvenience this may have caused you this season. We have appreciated your feedback and look forward to continuing to provide fans the best experience possible.
Thank you for your patience and understanding,
President, TD Garden
Image via Flickr/Marc Choquette